This will help if you installed an incorrect or mismatched driver. Try to set a system restore point before installing a device driver. Windows 8 64 bit, Windows 8, Windows 7 64 bit, Windows 7, Windows Vista 64 bit, Windows XP 64 bit, Windows Vista, Windows XP. It is highly recommended to always use the most recent driver version available. LG WH14NS40 Internal Blu-Ray Drive Firmware 1.00-A4. Do not cancel the operation once it has been started or the drive will become permanently damaged, as a result. Do not open any programs or start any system functions during the update, as they will interfere with data transfer and damage the drive.
Once the update is complete, you will see Firmware Update Complete and the button will become green and advise you to reboot the system. Under the Hardware and Sound item, click Configure a device. On the top-right corner, in the Search box of Control Panel, type troubleshooter, and then click Troubleshooting. In the Run dialog box, type control then press the Enter key. Go into the folder with the update file and double click the BE12LU38_1.00-C1.EXE program and click the update button (red). Press the Windows key + R to open the Run dialog box.
Check the drive to ensure that there is no disk in the tray before you start the update procedure. Close all other programs including: screen saver, antivirus and/or power-down programs (If these programs are not closed, they will try to engage the PC, during the update process, thus interrupting the update and damaging the drive). This download includes the BE12LU38_1.00-C1.EXE program, which will auto-update your drive's firmware. Download the file BE12LU38_1.00-C1(EW).ZIP to a folder of your choice. Connect the drive at USB port by it self.